Shipping policy
Shipping Policy
Order Processing Time
- Orders are processed within **2-5 business days** after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
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Shipping Rates & Delivery Times
- **Domestic Shipping (India):**
- Standard Shipping: Delivery within **7-30 business days**.
- Express Shipping: Delivery within **2-7 business days** (additional charges apply).
- International Shipping:
- Delivery times vary by destination and shipping method. Estimated delivery is **7-14 business days**.
- Customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.
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Order Tracking
- Once your order is shipped, a tracking number will be provided via email or SMS.
- You can use the tracking number to monitor your shipment’s progress.
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Shipping Restrictions
- We currently ship to all locations within **India** and selected international destinations.
- Some products, such as drones, may be subject to specific shipping restrictions based on local regulations.
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Lost or Damaged Items
- We ensure safe packaging, but if your shipment is lost or arrives damaged, please contact us at director@airviewrobotics.com within **48 hours** of delivery.
- Claims for damaged items must include photographic evidence and the original packaging.
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Changes to Shipping Address
- Please ensure the shipping address is accurate at the time of placing your order.
- Changes to the shipping address can only be made before the order is shipped.
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Delays
- While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather, customs clearance, or logistics issues.
- We are not responsible for delays caused by the shipping carrier.
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For any shipping-related inquiries, please contact us at:
Airview Robotics Private Limited
Email: director@airviewrobotics.com, sales@airviewrobotics.com